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SoFi complaint: Daily transfer limit

Open 116 views Financial Services

Filed 28 Mar 2023 by Garland

I have to pay child support each month and I simply need the ability to transfer 2-3k in a once a month to the same person. SoFi arbitrarily limits this to 1k and their only answer is it’s a limit to all members and for “my security.” If I authenticate and authorize this reoccurring transaction, then it’s not a security risk. This isn’t for “my security,” and the representative couldn’t say why. I asked to speak to a supervisor and was told I’d get a call in 24-72 hours, which is unacceptable! She also said that they couldn’t help me either. I asked who could help and got the same BS of for “my security!” I’m so sick of companies using my security as a reason to weld control over MY money!

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