OfferUp Complaint Sentiment: Neutral

Our sentiment meter has detected that OfferUp complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with OfferUp, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 3, 2024

OfferUp complaint process

Do you have a dispute or had a bad customer experience with OfferUp? Submit your OfferUp complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of OfferUp.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional OfferUp complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about OfferUp?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

OfferUp complaints chart

We have received 4 complaints about OfferUp over the last 12 months. The graph below shows a monthly breakdown.

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OfferUp complaint statistics

Curious about OfferUp's track record in addressing complaints within the Others category? Dive into the all-time complaints data right here!

12
Total complaints
12
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 12 ratings

OfferUp reviews: (12)

Authentic experiences shared by our community for your benefit.

Miss Lauren Bella

Complaint from Lauren Bella on 23 September 2022 about OfferUp.

So I just started using offer up a few days ago, and I swear to god I have experienced more flakes on there than anywhere else. I hit people up about item they are selling and then they just randomly... Read more

Comments: 0
Rating:

Seller accepted money, did not ship item.

Complaint from 1tmlawrence on 01 September 2021 about OfferUp.

I used Cash App to pay for an item (Devilbiss 5 Liter Oxygen Concentrator) I bought from Lacey Meínke ($GREATEST1EVER) on OfferUp. I did not pay through OfferUp because she accepted an offer lower than she had posted and claims... Read more

Comments: 1
Rating:

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