Our sentiment meter has detected that Octopus Energy complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Octopus Energy, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Octopus Energy? Submit your Octopus Energy complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Octopus Energy.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Octopus Energy complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 1 complaints about Octopus Energy over the last 12 months. The graph below shows a monthly breakdown.
Curious about Octopus Energy's track record in addressing complaints within the Energy Companies category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Octopus Energy. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Octopus Energy by calling 0800-111-999. For Octopus Energy support through email, send your inquiry to hello@octopus.energy. If you want to reach out to Octopus Energy through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Tricia2 on 27 April 2023 about Octopus Energy.
I was £1400 in credit. Asked bulb for a refund . Outcome bulb took my credit and issued me with a bill of £419 in debit. I have to pay this at £ 144 per month . How can this... Read more
Vouchers not received after asking for months now,I need the 120 that's owed for the prepayment mèter, I have email s ignored, I even rung a couple of weeks ago but no Vouchers in post, scammers, nicola rowe acca41a07489 Read more
Complaint from tg@golden-eagle.co.uk on 23 February 2022 about Octopus Energy.
We are Managing Agent of the above referenced property, flat 4, 91 Gloucester Place W1U 6JG. The energy supplier was AVRO and it has ceased trading in September 21 due to bankruptcy and the supplier was automatically moved to... Read more
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