Nextdoor Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Nextdoor over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Nextdoor's offerings.

Sentiment data last updated on December 4, 2023

Nextdoor complaint process

Do you have a dispute or had a bad customer experience with Nextdoor? Submit your Nextdoor complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Nextdoor.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Nextdoor complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Nextdoor?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Nextdoor complaints chart

We have received 3 complaints about Nextdoor over the last 12 months. The graph below shows a monthly breakdown.


Nextdoor complaint statistics

Curious about Nextdoor's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!

Total complaints
Open Complaints
Complaints pending
Complaints resolved
/10 8 ratings

How to contact the complaint department of Nextdoor?

Below, you will find the contact information for Nextdoor's complaint department. To amplify the impact of your complaint, please use our complaint form.

Contact form:

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Nextdoor reviews: (8)

Authentic experiences shared by our community for your benefit.

Toxic site moderated by toxic people

Complaint from joek on 01 December 2023 about Nextdoor.

This site contains advocation of illegal activities, trying to point it out results in banning and suspension. Disgusting moderation practices. Read more

Comments: 0

My account was temporarily disabled unfairly.

Complaint from Ddandken on 25 March 2023 about Nextdoor.

I have been on Next door for years and was disabled today for privately messaging someone I knew was scamming the next door audience. I could have exposed the scammer, but instead I contacted them directly. They in turn... Read more

Comments: 0

Pro child molestation

Complaint from Jimmy j on 10 November 2022 about Nextdoor.

I was suspended for reporting that a candidate for the county commissioner running unopposed is also under indictment for improper contact with a 13 year old girl. No explanation, lead asked me not to use his name, so I didn’t.... Read more

Comments: 0

Nextdoor Bias

Complaint from louised on 10 November 2022 about Nextdoor.

I'd give this app a zero if I could. I have my own private conservative groups on line and for some reason I keep getting suspended upon posting. Today I posted something in one of my groups. I went to... Read more

Comments: 0

Discriminatory Biased Policies

Complaint from Mike Jordan on 16 October 2022 about Nextdoor.

I have been on Next Door for years, but suddenly Next Door, and after many years, decided that my account does not follow their community guidelines because my full real name is not spelled out completely. That was timely after... Read more

Comments: 0

called disrespectful for standing up to a BULLY

Complaint from Lynnette Bird on 26 September 2022 about Nextdoor.

She kept harassing the other girl about her appearance, told the girl she looked like a witch. I got reported for ASKING the BULLY if she had to work at being a witch or if it just came natural.... Read more

Comments: 1

Nextdoor Lead Banned Me For No Good Reason

Complaint from Vance C. on 16 September 2022 about Nextdoor.

I had presented a hypothesis about the homeless situation in the city of San Francisco (after it was reported in the news that a outside city policeman dropped off a homeless person in SF). Well, apparently John Z, a... Read more

Comments: 0

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does work?