Instagram Complaint Sentiment: Neutral

Our sentiment meter has detected that Instagram complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Instagram, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 7, 2024

Instagram complaint process

Do you have a dispute or had a bad customer experience with Instagram? Submit your Instagram complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Instagram.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Instagram complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Instagram?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Instagram complaints chart

We have received 15 complaints about Instagram over the last 12 months. The graph below shows a monthly breakdown.

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Instagram complaint statistics

Curious about Instagram's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

91
Total complaints
91
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 91 ratings

How to contact the customer service of Instagram?

Below, you will find the contact information for the complaint department of Instagram. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-650-543-4800
Webcare email:
support@instagram.com
Contact form:

You can contact the customer service of Instagram by calling 1-650-543-4800. For Instagram support through email, send your inquiry to support@instagram.com. If you want to reach out to Instagram through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Instagram reviews: (91)

Authentic experiences shared by our community for your benefit.

afc1965afc account suspended

Complaint from afc1965afc on 13 November 2022 about Instagram.

I have sent numerous emails without getting a notification you have received the email or a reply every time I have tried to set my account up again it says we have blocked your account for 24 hours but never... Read more

Comments: 0
Rating:

Audio removed on reels

Complaint from anthonykuzelj on 11 November 2022 about Instagram.

On two of my high view reels the audio Instagram public available music is removed. No message as to why. I have in App reported a number of times but no response. Read more

Comments: 0
Rating:

Disabled account due to someone who hacked my accounts

Complaint from CArolyn Palmer on 05 November 2022 about Instagram.

My accounts were disable because someone form a different city using a chrome book hacked my Instagram and FB posting things against policy. I have tried repeatedly to try and get this handled but unable to get into my... Read more

Comments: 0
Rating:

Cannot access account

Complaint from misskarenjean on 08 October 2022 about Instagram.

My Instagram account was hacked and the hackers put on two factor identification. Now I cannot get it. I changed the password, so they are no longer posting cryptocurrency ads, but I am still locked out. Instagram is no help.... Read more

Comments: 0
Rating:

Closed account

Complaint from Scvharleygal on 01 October 2022 about Instagram.

I have only been on Instagram twice that I can remember. I found someone and we sent a few messages back and forth. Recently, I tried to log in and it said my account violated Community Guidelines! I have never... Read more

Comments: 0
Rating:

Suspended Account : MynottCharlieMark

Complaint from MynottCharlieMark on 29 September 2022 about Instagram.

I was Blocking UNKnown Followers from my own Instagram account, as I am entitled to do!! Then the account was suspended for 30 days ??? Read more

Comments: 0
Rating:

Account suspended for no reason

Complaint from therealleolamar on 29 September 2022 about Instagram.

I simply logged into my account @therealleolamar and was casually scrolling and out of nowhere, I was disabled with no warning. This is the third time this has happened to me. I'm beyond frustrated because as a musician, this helps... Read more

Comments: 0
Rating:

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