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Instagram complaint: Cannot access account

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Filed 8 Oct 2022 by Karen

My Instagram account was hacked and the hackers put on two factor identification. Now I cannot get it. I changed the password, so they are no longer posting cryptocurrency ads, but I am still locked out. Instagram is no help. I have tried submitting a video countless times, and these always come back – almost immediately now – saying that my identity cannot be ed. There is no way to contact a human being at Instagram. I want control of my account again. At this point, I will just delete it, but I want to be sure that no one can gain access to my information again.

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