Our sentiment meter has identified a 100% increase in complaints about IHG Hotels over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering IHG Hotels's offerings.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with IHG Hotels? Submit your IHG Hotels complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of IHG Hotels.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional IHG Hotels complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 8 complaints about IHG Hotels over the last 12 months. The graph below shows a monthly breakdown.
Curious about IHG Hotels's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of IHG Hotels. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of IHG Hotels by calling 1-877-424-2449. If you want to reach out to IHG Hotels through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from dasnnyski on 30 July 2022 about IHG Hotels.
I need a receipt from a stay completed on July 24. Today is July 25. IHG sent me an email containing a link to Review my bill and checkout. When clicked, the new website says I already checked out. Well,... Read more
Complaint from Angry As on 05 January 2022 about IHG Hotels.
Went to reception to ask for room service menu, waited for reception staff to acknowledge me, another staff member walked in front of me and started talking to reception who had ignored me. Will ever come back? Nah. Read more
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