IHG Hotels Complaint Sentiment: Neutral

Our sentiment meter has detected that IHG Hotels complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with IHG Hotels, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 15, 2024

IHG Hotels complaint process

Do you have a dispute or had a bad customer experience with IHG Hotels? Submit your IHG Hotels complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of IHG Hotels.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional IHG Hotels complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about IHG Hotels?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

IHG Hotels complaints chart

We have received 8 complaints about IHG Hotels over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

IHG Hotels complaint statistics

Curious about IHG Hotels's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

12
Total complaints
12
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 12 ratings

How to contact the customer service of IHG Hotels?

Below, you will find the contact information for the complaint department of IHG Hotels. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-424-2449
Contact form:

You can contact the customer service of IHG Hotels by calling 1-877-424-2449. If you want to reach out to IHG Hotels through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

IHG Hotels reviews: (12)

Authentic experiences shared by our community for your benefit.

Regarding my experience letter and Full and final.

Complaint from Pankaj Singh on 04 April 2024 about IHG Hotels.

I was employed with crowne plaza Gurugram (india) as a senior chef de partie. I was join this hotel 1 April 2021 to 19 dec 2021. It's almost 2.3 years. I continuously email and call them. But no one can... Read more

Comments: 0
Rating:

Withholding paycheck

Complaint from Rbaez on 20 February 2024 about IHG Hotels.

My employer is withholding my last paycheck. I never received a uniform and they are stating I have to return my uniform for my check. I never signed documentation stating I had to pay for or return my name tag... Read more

Comments: 0
Rating:

IHG hotels and resorts took my money

Complaint from Zuenazouzou@gmail.com on 06 February 2024 about IHG Hotels.

I Was employed in IHG In department of hotels operations, in order to complete the tasks in some cases they give negative amount to pay after you pay it you you are able to fish the task get commission and... Read more

Comments: 0
Rating:

Assistant GM

Complaint from Sherry675 on 13 September 2023 about IHG Hotels.

The assistant GM is very rude she is very disrespectful and non professional she treated us like we were homeless people looking for somewhere to sleep,she does not need to be working in the the hotel business,she made my kids... Read more

Comments: 0
Rating:

HCV Sale Representative

Complaint from ItsJennifer on 02 August 2023 about IHG Hotels.

To whom it may concern, Today, I had the displeasure of speaking to a Vincent (Corporate ID: 081999) out of Orlando, Florida, who attempted to sell me on a promotion for IHG’s 40-year anniversary. I am empathetic to frontline salesmen... Read more

Comments: 0
Rating:

ridiculous front desk staff

Complaint from Robert wan on 15 July 2023 about IHG Hotels.

Date: 7/14 Early this evening, After realizing the hotel elevator was not working, I went to the front desk to ask for alternative ways to exit the building. The front desk persons name is Hamid, and pointed toward the stairs and... Read more

Comments: 0
Rating:

Provided misinformation on phone vs email

Complaint from Jill Fontanella on 20 June 2023 about IHG Hotels.

Good Morning, I have been very patient for the past week regarding cancelling my reservation. I have been on the phone for hours with no success. In fact I was told on Monday June 12, this would be resolved by... Read more

Comments: 0
Rating:

Wrong Billing on Check in

Complaint from Deepak Gangadhar on 01 June 2023 about IHG Hotels.

My name is Deepak Gangadhar, I had made a booking on your own website for a more clear direct transaction, with ation number 23486321, from 26th May 2023 to 30th May 2023. The Price was 6596.63 AED. The ation also... Read more

Comments: 0
Rating:

Burglary

Complaint from Jenika on 05 April 2023 about IHG Hotels.

Dear Sir Madam, I am writing to you to raise an issue about your Hotel The issue that I have experienced was: My family and I checked into the Holiday inn vacations desert club resort in Las Vegas 3950 Koval Ln... Read more

Comments: 0
Rating:

General Management

Complaint from Humble on 22 September 2022 about IHG Hotels.

I was witness and victim to the worst employment possible. For months I watched as people were belittled berated spoken to as less than and fired based on the attitude of the day. The turn over rate is like a... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?