IHG Hotels complaint: Rude

Name: Rude
Item: IHG Hotels
Author: Never

Open 5 Jan 2022 195 views Hotels / Motels

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Filed 5 Jan 2022 by Never

Went to reception to ask for room service menu, waited for reception staff to acknowledge me, another staff member walked in front of me and started talking to reception who had ignored me. Will ever come back? Nah.

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Case details

Status: Open
Company: IHG Hotels
Filed: 5 Jan 2022
Desired resolution: Learn some manners. Deal with the first person to wait for your ever so important attention and recognise customers in front of your mates who are paid by the customers waiting for you to acknowledge them. Paid top dollar for this very average accommodation, will never ever come back
Problem: Reception ignored a waiting guest
About: hotel stay

Progress

Filed
Company notified
Company replied
Resolved

5 Jan 2022 Complaint filed and published
5 Jan 2022 Message from Bizzy: we notified IHG Hotels about this complaint.

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