I ordered 3 footlong pilgrim sandwiches and all they had on them was turkey gravy and cheese. There wasn't any cranberry sauce so disappointed me and my family love these sandwiches but the cranberry sauce makes the sandwich so without... Read more
GetGo complaints
GetGo Complaint Sentiment: Neutral
Our sentiment meter has detected that GetGo complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with GetGo, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 4, 2024
GetGo complaint process
Do you have a dispute or had a bad customer experience with GetGo? Submit your GetGo complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of GetGo.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional GetGo complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about GetGo?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
GetGo complaints chart
We have received 7 complaints about GetGo over the last 12 months. The graph below shows a monthly breakdown.
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GetGo complaint statistics
Curious about GetGo's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!
7
Total complaints
6
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
7 ratings
How to contact the customer service of GetGo?
Below, you will find the contact information for the complaint department of GetGo. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-553-2324
You can contact the customer service of GetGo by calling 1-800-553-2324.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
GetGo reviews: (7)
Authentic experiences shared by our community for your benefit.
Small salad
Complaint from Jdudek on 09 November 2023 about GetGo.
I paid $7.00 plus for a toss salad with Xtra dressing. I open the container and two of the corners showed white. It's a dam shame for the price I paid for a small salad. This isn't the first time.... Read more
Plastic in ready to eat bq flavored chicken bites
Complaint from Angie Vannice on 25 October 2023 about GetGo.
There was a small piece of hard plastic in the food Read more
3 strikes n a row!
Complaint from Jason gbg on 24 August 2023 about GetGo.
Three different times I went three different experiences. Each experience progressively was worse than the prior it started with being charged for whipped cream caramel glazed and chocolate glaze. Got my coffee with none of the extras that I paid... Read more
Denied wine
Complaint from Janedoe23 on 15 August 2023 about GetGo.
Store manager refused to sell me wine but I had valid ID. Claimed ID was fake. Had no real way to verify even though item and I'd was scanned and accepted. Racist and horrible manager. Needs reprimanded. Read more
Overflowing trash receptacles.
Complaint from CLC on 13 July 2023 about GetGo.
I had to walk three islands down to put a cup in. Read more
Rude worker
Complaint from Huyhggg on 08 July 2023 about GetGo.
I was getting cigarettes and happened to reach for them. Then was told by the young man not to reach across his counter into his personal space. They were sitting on counter as he gathered my change. This was... Read more
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