terrible fridge terrible customer service
Complaint from gtyuijh on 17 October 2023 about Frigidaire.
been calling them for the last SIX MONTHS THEY KEEP SCHEDULING ME AND NEVER SHOWING UP Read more
Frigidaire complaints
Frigidaire Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Frigidaire over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 8, 2024
Frigidaire complaint process
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Frigidaire complaints chart
We have received 18 complaints about Frigidaire over the last 12 months. The graph below shows a monthly breakdown.
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Frigidaire complaint statistics
Curious about Frigidaire's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
28
Total complaints
28
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
28 ratings
How to contact the customer service of Frigidaire?
Below, you will find the contact information for the complaint department of Frigidaire. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-374-4432
Contact form:
You can contact the customer service of Frigidaire by calling 1-800-374-4432. If you want to reach out to Frigidaire through their own website, you can use their contact form.
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Frigidaire reviews: (28)
Authentic experiences shared by our community for your benefit.
Expensive poor quality microwave
Complaint from Steam3003 on 22 September 2023 about Frigidaire.
Paid 757.00 for a Professional microwave that lasted 16 months with minimal use.Heated dog food up in the morning and hardly used for anything else.They told me 2 times warranty was still good until they found repair was 500.00 for... Read more
Bad refrigerator and customer service
Complaint from Mommab69 on 18 August 2023 about Frigidaire.
Product was damaged when delivered, bought in February 2023 bottom qit getting cold august 2023. Called customer service on a Friday was told by the lady at customer service they had a 3 business day wait.so I called back... Read more
Dishwasher
Complaint from Grady on 08 August 2023 about Frigidaire.
Bought a dishwasher from Lowe’s first of may ran find until July had a bad storm come it knock off power and every since then it will over heat contacted Frigidaire on July 17 they never got back intouch with... Read more
ICE MACHINE NOT WORKING AND HORRIBLE SERVICE
Complaint from CMADUMAS on 03 July 2023 about Frigidaire.
POORLY WORKING ICE MACHINE. REPLACED AND STILL NOT WORKING WELL. REPAIR SERVICE NOT SHOWING UP. LONG WAITS FOR NOTHING. Read more
NOT WORKING - FREQUENT BRAKEDOWNS IN 2 YEARS
Complaint from Essiegal on 26 June 2023 about Frigidaire.
We bought complete set of kitchen appliances in May 2021 (all Frigidaire), including a French Door Refrigerator, Model, No.4A11012628. The Fridge was built in March 2021 and we bought the Fridge in May 2021. Since that time we have had... Read more
Not dependable just crap
Complaint from Gartzz48 on 20 June 2023 about Frigidaire.
We bought a Frigidaire side by side refrigerator it has been replaced 4 different times the very first one we got didn't work at all the second one we got work for a week the third one we got ice... Read more
Brand new appliance, and Day 1 stopped working.
Complaint from shaewilk on 12 May 2023 about Frigidaire.
I purchased FRIGIDAIRE GALLERY 30 in. Electric Wall Oven and Microwave Combination with Total Convection in Smudge-Proof Stainless Steel, Model: GCWM3067AF for $3198.00. It was delivered to my residence and installed by licensed electricians the following week. It turned on... Read more
Never received water filter and they cashed check
Complaint from Elizabeth polito on 13 April 2023 about Frigidaire.
I ordered water filter. Never received it. They cashed my check. I have called 4 times. Each time I got a different story. They lie. I held on 52 minutes and no one came on. Horrible company. Do not... Read more
Door on freezer
Complaint from Janice Lindburg on 13 April 2023 about Frigidaire.
I am having problems with with scratches and small dents in the door of the freezer there is a 2 inch smudge on door. We are not hard on the refrigerator these have appeared during time. Purchased on 102022.... Read more
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