Frigidaire complaint: Bad refrigerator and customer service
Filed 18 Aug 2023 by Brenda
Product was damaged when delivered, bought in February 2023 bottom qit getting cold august 2023. Called customer service on a Friday was told by the lady at customer service they had a 3 business day wait.so I called back on Monday woman told me service man would be calling,text or emailing me that evening .Wednesday I called again this time was a man he told me their is a 5 to 10 day waiting period.i told him what the lady had told me he said I was lying.i ask to speak to a supervisor and he said he will just tell you the same as I have.finally after me getting mad and demanding to talk to supervisor he said he would go get him.i heard the man telling someone and laughing over the crazy lady on the phone then he hung up on me.i haven’t called them back and gave not heard from anyone bout my refrigerator.
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