Prescription Denied
Complaint from Ochaney on 14 June 2022 about Express Scripts.
I have been on Ozempic for a couple of months. I was denied because, I was not diabetic. However, I do have PCOS and can be insulin resistant. Read more
Express Scripts complaints
Express Scripts Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Express Scripts over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 2, 2024
Express Scripts complaint process
Do you have a dispute or had a bad customer experience with Express Scripts? Submit your Express Scripts complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Express Scripts.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Express Scripts complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Express Scripts?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Express Scripts complaints chart
We have received 6 complaints about Express Scripts over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Express Scripts complaint statistics
Curious about Express Scripts's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!
13
Total complaints
13
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
13 ratings
How to contact the customer service of Express Scripts?
Below, you will find the contact information for the complaint department of Express Scripts. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
800-282-2881
Webcare email:
dod.customer.relations@express-scripts.com
Contact form:
You can contact the customer service of Express Scripts by calling 800-282-2881. For Express Scripts support through email, send your inquiry to dod.customer.relations@express-scripts.com. If you want to reach out to Express Scripts through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Express Scripts reviews: (13)
Authentic experiences shared by our community for your benefit.
Automation is a waste of time
Complaint from Angine Lieber on 22 February 2022 about Express Scripts.
Every time that I call in, I am forced to go through the s and automation. All of the things that are asked for, Name, birthdate, zip code and prescription number are a waste of time. Automation transfers to a... Read more
tamoxifen
Complaint from peberly on 30 July 2021 about Express Scripts.
Express Scripts is withholding the cancer med tamoxifen from a cancer patient. I have Caresource insurance. Andrew a manager told me that my prescription would be expidited and mailed over night. After the phone call I received an email... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
