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Filed 30 Jul 2021 by Pamela

Express Scripts is withholding the cancer med tamoxifen from a cancer patient. I have Caresource insurance. Andrew a manager told me that my prescription would be expidited and mailed over night. After the phone call I received an email stating that my prescriptions can’t be filled. I’m guessing that there might be a programming error with their systems. I have called 4 different times. Express Scripts tells my that my prescriptions will be processed and then they aren’t because of a systems issue. I’ve been on hold for over an hour today 7302021

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