Etisalat Complaint Sentiment: Negative

Our sentiment meter has identified a 300% increase in complaints about Etisalat over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Etisalat's offerings.

Sentiment data last updated on April 26, 2024

Etisalat complaint process

Do you have a dispute or had a bad customer experience with Etisalat? Submit your Etisalat complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Etisalat.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Etisalat complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Etisalat?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Etisalat complaints chart

We have received 4 complaints about Etisalat over the last 12 months. The graph below shows a monthly breakdown.

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Etisalat complaint statistics

Curious about Etisalat's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.6
/10 7 ratings

How to contact the customer service of Etisalat?

Below, you will find the contact information for the complaint department of Etisalat. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
011-971-800-2300
Contact form:

You can contact the customer service of Etisalat by calling 011-971-800-2300. If you want to reach out to Etisalat through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Etisalat reviews: (7)

Authentic experiences shared by our community for your benefit.

Account closure and lack of support but overcharged

Complaint from Bmatharooball on 07 April 2024 about Etisalat.

We were leaving Abu Dhabi so I called Etisalat to close my accounts for mobile and ELife as my contract had come to an end so no penalty was applied please. I was asked to pay 500.33 dhirams but there... Read more

Comments: 0
Rating:

Scammed

Complaint from Ahmed107 on 05 April 2024 about Etisalat.

3 post paid issued on my name by repeatedly used my thumb making excuses signal not working. Read more

Comments: 0
Rating:

SIM SWAP INOPERABLE

Complaint from Janetwunmi on 12 February 2024 about Etisalat.

I did a SIM swap on 6th February, 2024 which I was told will be activated within 30 minutes of registration. But until today 9th February, 2024, the SIM card is still showing not registered on network. I want to... Read more

Comments: 1
Rating:

Not received connection internet

Complaint from Mohammed Yasir on 09 September 2023 about Etisalat.

It has been more than 3 weeks we applied for new Internet connection so far nothing done here I am attaching reference number kindly do the needful we have school going children at home plz Read more

Comments: 0
Rating:

Credit

Complaint from Alaa on 23 April 2023 about Etisalat.

On 21 April i put 75.95 pounds in my credit to renew my bundle then at the same second i opened my data usage which i usually do renew it from etisalat app i got a message that says that... Read more

Comments: 0
Rating:

out standing

Complaint from alwadaq.g.t@gmail.com on 04 October 2022 about Etisalat.

we order 10 sim card on August and we didnot receved it and we find outstanding bells of 2013AED witch we didnot receved it tell today Alwadaq General trading LLC Yasir Abbas 0565592248 Read more

Comments: 0
Rating:

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