While Dyson is renowned for their innovative home appliances, complaint data from our community has flagged several recurring issues with their customer service and product reliability. Common complaints include significant delays or failures in processing refunds, unresponsive customer support, and problems with product durability, particularly with items malfunctioning within a short period.
To avoid these issues, we strongly advise customers to retain all purchase documentation and maintain records of their interactions with customer service. For faulty products, try troubleshooting using the manual first, and if issues persist, contact Dyson immediately. If you are returning a product, ensure you follow the return instructions precisely and use a trackable shipping method.
Do you have a dispute or had a bad customer experience with Dyson? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Dyson.
Our sentiment meter has detected that Dyson complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Dyson, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Dyson over the last 12 months. The graph below shows a monthly breakdown.
Curious about Dyson's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Dyson. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Dyson by calling 1-866-693-9766. For Dyson support through email, send your inquiry to support@dyson.com. If you want to reach out to Dyson through their own website, you can use their contact form.
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Helpful experiences shared by verified Dyson customers. Search, discuss and connect with other people in our community.
Complaint from amribhat on 03 February 2024 about Dyson.
I ordered a multidock for my Gen5 detect and they sent an incompatible multidock. So, I asked them for an exchange but they said it’s out of stock and asked me to return the dock and created a pre paid... Read more
Complaint from heather0076 on 11 August 2023 about Dyson.
Dyson vacuum cleaning has no suction. have been told an engineer would get in touch but nothing. Phone number not working either Read more
Complaint from Maiara on 07 August 2023 about Dyson.
I have had the most terrible experience with Dyson - both the customer service and the machine itself. After two years of use (and of course right after the warranty was expired), the vacuum cleaner button started failing, so I... Read more
Complaint from Mr MOOSE on 10 July 2023 about Dyson.
Our daughter bought us a V12 for Chistmass 2022. One of the motorized heads, with hair removal vanes, is broken. I called their help centre on Jan 9, 2023 and two other times since. It has now been 6... Read more
Complaint from Vmar23 on 20 February 2023 about Dyson.
I purchased a Dyson in 2020 and it broke last year they sent me a refurbished one and now it's broken and they said I have no warranty , it's expired CONVENIENT!!! I don't understand how I paid... Read more
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