Our sentiment meter has identified a 200% increase in complaints about Cumberland Farms over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Cumberland Farms's offerings.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with Cumberland Farms? Submit your Cumberland Farms complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 6 complaints about Cumberland Farms over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cumberland Farms's track record in addressing complaints within the Convenience Stores, Gas Stations category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Cumberland Farms. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Cumberland Farms by calling 1-800-225-9702. If you want to reach out to Cumberland Farms through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Prettygirl7780 on 29 April 2024 about Cumberland Farms.
I would like to file a complaint about your employee who's a female she works overnight and she is not pleasant with customers she follows people around she bothers the customers and talks to them all the time she's really... Read more
Complaint from jbrodkin71@gmail.com on 22 April 2024 about Cumberland Farms.
The coffee has been extremely weak for months now..I asked somebody to make a new pot because it tasted like water..the next day employee Candace wilber yelled at me in front of customers about asking them to brew another pot..I... Read more
Complaint from None likes lazy on 20 January 2024 about Cumberland Farms.
Your 3rd shift employee Sara Yesterday 01/18/24 - I asked her if their are any pretzels and she replied um Im not sure so I asked her to check so she checked and asked someone else to make it with attitude... Read more
Complaint from Mikemccarty58@yshoo.com on 02 October 2023 about Cumberland Farms.
I went into your store located in this city on Main Street at approximately 1100 after purchasing 84.00 in gas stood in line with my coffee waiting to pay for my coffee when I looked to my left and noticed... Read more
Complaint from Harvey1745 on 01 October 2023 about Cumberland Farms.
The new manager still has not fixed the drains it's absolutely disgusting Read more
Complaint from Robin12353 on 06 August 2023 about Cumberland Farms.
Lately when going in to get our coffees and baked goods from the case the case has been completly empty! its At LIke 7 a.m. in the mornings everyday.We Love The Best The Scones As They Are Always! Freshest! Van... Read more
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