Cumberland Farms Complaint Sentiment: Neutral

Our sentiment meter has detected that Cumberland Farms complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cumberland Farms, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 16, 2024

Cumberland Farms complaint process

Do you have a dispute or had a bad customer experience with Cumberland Farms? Submit your Cumberland Farms complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cumberland Farms.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cumberland Farms complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cumberland Farms?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cumberland Farms complaints chart

We have received 4 complaints about Cumberland Farms over the last 12 months. The graph below shows a monthly breakdown.

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Cumberland Farms complaint statistics

Curious about Cumberland Farms's track record in addressing complaints within the Convenience Stores, Gas Stations category? Dive into the all-time complaints data right here!

4
Total complaints
4
Open Complaints
0
Complaints pending
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Complaints resolved
1.3
/10 4 ratings

How to contact the customer service of Cumberland Farms?

Below, you will find the contact information for the complaint department of Cumberland Farms. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-225-9702
Contact form:

You can contact the customer service of Cumberland Farms by calling 1-800-225-9702. If you want to reach out to Cumberland Farms through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Cumberland Farms reviews: (4)

Authentic experiences shared by our community for your benefit.

Lazy and attitude 3rd shift girl

Complaint from None likes lazy on 20 January 2024 about Cumberland Farms.

Your 3rd shift employee Sara Yesterday 01/18/24 - I asked her if their are any pretzels and she replied um Im not sure so I asked her to check so she checked and asked someone else to make it with attitude... Read more

Comments: 0
Rating:

Unprofessional

Complaint from Mikemccarty58@yshoo.com on 02 October 2023 about Cumberland Farms.

I went into your store located in this city on Main Street at approximately 1100 after purchasing 84.00 in gas stood in line with my coffee waiting to pay for my coffee when I looked to my left and noticed... Read more

Comments: 0
Rating:

Management

Complaint from Harvey1745 on 01 October 2023 about Cumberland Farms.

The new manager still has not fixed the drains it's absolutely disgusting Read more

Comments: 0
Rating:

No Baked Goods In The Baked Good Case

Complaint from Robin12353 on 06 August 2023 about Cumberland Farms.

Lately when going in to get our coffees and baked goods from the case the case has been completly empty! its At LIke 7 a.m. in the mornings everyday.We Love The Best The Scones As They Are Always! Freshest! Van... Read more

Comments: 0
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