Copa Airlines Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Copa Airlines over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 29, 2024

Copa Airlines complaint process

Do you have a dispute or had a bad customer experience with Copa Airlines? Submit your Copa Airlines complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Copa Airlines.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Copa Airlines complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Copa Airlines?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Copa Airlines complaints chart

We have received 5 complaints about Copa Airlines over the last 12 months. The graph below shows a monthly breakdown.

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Copa Airlines complaint statistics

Curious about Copa Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

13
Total complaints
13
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 13 ratings

How to contact the customer service of Copa Airlines?

Below, you will find the contact information for the complaint department of Copa Airlines. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-359-2672
Contact form:

You can contact the customer service of Copa Airlines by calling 1-800-359-2672. If you want to reach out to Copa Airlines through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Copa Airlines reviews: (13)

Authentic experiences shared by our community for your benefit.

Denied Boarding

Complaint from PatriciaRem on 02 May 2022 about Copa Airlines.

We were a family group of 5 people, my husband, 3 adult children (one in a wheelchair), and I traveling to the United States, we live in that country and were returning home. When we were ready to check our... Read more

Comments: 0
Rating:

BAGGAGE LOST

Complaint from abarrow on 05 April 2022 about Copa Airlines.

My luggage is with Copa airlines in Chile. I called multiple times to get it forwarded but they tell me to wait until an email response which could take UP TO 25 days! I mentioned I have eye contacts and... Read more

Comments: 0
Rating:

Refund the ticket without the notice

Complaint from Pei on 02 February 2022 about Copa Airlines.

I had booked the flight ticket from Santa Cruz Bolivia to Cancun two months ago with Copa airline. Today, I was checking my trip, but I couldn’t find my e-ticket with my booking number, so I called Copa airline all... Read more

Comments: 0
Rating:

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