Complaints about Copa Airlines

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Statistics of Copa Airlines in the category Airlines

6 complaints last year
1.0 /10
6 ratings
6

Copa Airlines complaints:

Worst customer service ever

Complaint from on 08 November 2022 about Copa Airlines in category Airlines

My luggage was damaged in my flight from Sao Paulo to Washington DC, where I live. I filled a request with Copa, and they answered me asking to provide a Brazilian Bank account and a Brazilian ID, and to sign... Read more

Comments: 0
Rating:

Perda de malas

Complaint from on 30 August 2022 about Copa Airlines in category Airlines

Saí de um voo de São Paulo a Belo Horizonte, lá não permitiram que eu embarcasse ao meu destino final. Sou uma senhora de 63 anos que ficou por quase 7 horas abandonada no aeroporto sem ninguém se importar. E... Read more

Comments: 0
Rating:

We were not allowed to fly

Complaint from on 27 May 2022 about Copa Airlines in category Airlines

Hi! We really hope you can help us. On April 15th, we were planning to fly to Costa Rica for spring break (my husband Kim Mahler, myself, and our two children Suaya Marla and Emil Jacoby). When we wanted to check... Read more

Comments: 0
Rating:

Denied Boarding

Complaint from on 02 May 2022 about Copa Airlines in category Airlines

We were a family group of 5 people, my husband, 3 adult children (one in a wheelchair), and I traveling to the United States, we live in that country and were returning home. When we were ready to check our... Read more

Comments: 0
Rating:

BAGGAGE LOST

Complaint from on 05 April 2022 about Copa Airlines in category Airlines

My luggage is with Copa airlines in Chile. I called multiple times to get it forwarded but they tell me to wait until an email response which could take UP TO 25 days! I mentioned I have eye contacts and... Read more

Comments: 0
Rating:

Refund the ticket without the notice

Complaint from on 02 February 2022 about Copa Airlines in category Airlines

I had booked the flight ticket from Santa Cruz Bolivia to Cancun two months ago with Copa airline. Today, I was checking my trip, but I couldn’t find my e-ticket with my booking number, so I called Copa airline all... Read more

Comments: 0
Rating:

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