Copa Airlines complaint: Perda de malas

Name: Perda de malas
Item: Copa Airlines
Rating: 1
Author: Marli

Open 30 Aug 2022 169 views Airlines

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Filed 30 Aug 2022 by Marli

Saí de um voo de São Paulo a Belo Horizonte, lá não permitiram que eu embarcasse ao meu destino final. Sou uma senhora de 63 anos que ficou por quase 7 horas abandonada no aeroporto sem ninguém se importar. E ainda sumiram com as minhas malas.

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Case details

Status: Open
Company: Copa Airlines
Filed: 30 Aug 2022
Rating: 1/5
Desired resolution: Devolvendo minhas malas que estão perdidas há quase 2 meses e ninguém me dá uma mínima satisfação.
Problem: Luggage lost for nearly two months
About: checked luggage
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

30 Aug 2022 Complaint filed and published
30 Aug 2022 Message from Bizzy: we notified Copa Airlines about this complaint.

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