Copa Airlines complaint: Copa ticket issued then not processed, final charge didn’t go through.
Filed 27 Feb 2024 by Kat
DO NOT USE COPA AIR!!!
It’s taking me 2 days!! 7 calls!! to buy a ticket, I am still dealing with Copa to process my payment, after I submitted proof of credit card statements and ID card twice and with 2 different cards to [email protected]
3 different reps from
Customer service provided me with different information. Apparently due to many calls to
Purchase department, no one is giving me a good reason as of why they can’t process my payment. I was advised to use another card, it didn’t work. It’s definitely a pain to deal with Copa!
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