While Cloudflare provides robust internet security and performance services to numerous users, complaint data from our community has flagged several recurring issues with the company. Common complaints include customers spending significant amounts on services that they cannot use, difficulties in logging into platforms protected by Cloudflare, and problems with domains purchased through the company. There are also reports of fraudsters exploiting Cloudflare's services, adding to the frustrations.
To avoid these issues, we strongly advise customers to thoroughly review service terms and capabilities before making a purchase. If problems arise, contact Cloudflare’s support immediately, document all interactions, and gather supporting evidence to facilitate a resolution. For domain issues, ensure proper configuration and settings to ease usability.
Do you have a dispute or had a bad customer experience with Cloudflare? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Cloudflare.
Our sentiment meter has detected that Cloudflare complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cloudflare, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
We have received 0 complaints about Cloudflare over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cloudflare's track record in addressing complaints within the Hosting category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Cloudflare. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Cloudflare by calling 1-888-993-5273. If you want to reach out to Cloudflare through their own website, you can use their contact form.
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Helpful experiences shared by verified Cloudflare customers. Search, discuss and connect with other people in our community.
Complaint from daninjapan on 15 August 2023 about Cloudflare.
Hello, I signed up with Cloudflare to utilize the CDN service and found I mistyped the domain. I was told that I can create a new domain and move the service which I did and they charged me a second... Read more
Complaint from USACERT on 25 July 2023 about Cloudflare.
Bancrupcy Court of New Jersey has ordered Relief . I can not log-in to my account . Read more
Complaint from rog.cloudflare on 16 June 2023 about Cloudflare.
I'm having a very bad customer service experience with Cloudflare. Two days ago (14) I bought one domain .com with Cloudflare. It was a mistake as they don't allow me to use the DNS servers I need to use. They... Read more
Complaint from chetanpunjabi on 17 April 2023 about Cloudflare.
I've got money worth Rs. 6370291 on this website as could be seen in the image attached but since the 5th or 6th of Mar. 2023, this website is not accessible which is something I reported to Cloudflare as well... Read more
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