Cloudflare complaint: Spent 500USD for a service that cant be used

Complaint from daninjapan reported on 15 August 2023 about Cloudflare

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Hello,

I signed up with Cloudflare to utilize the CDN service and found I mistyped the domain. I was told that I can create a new domain and move the service which I did and they charged me a second time and told me I have a credit with them for 3 years.

After connecting and asking for support they only support if the dns name servers are transfered to them however in my case I dont want to move my dns name servers to cloudflare

Ive asked for a full refund but just keep getting the run around.

Can you assist here?

Suggested solution:

return both my payments

Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments