Citibank Complaint Sentiment: Neutral

Our sentiment meter has detected that Citibank complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Citibank, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 29, 2024

Citibank complaint process

Do you have a dispute or had a bad customer experience with Citibank? Submit your Citibank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Citibank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Citibank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Citibank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Citibank complaints chart

We have received 7 complaints about Citibank over the last 12 months. The graph below shows a monthly breakdown.

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Citibank complaint statistics

Curious about Citibank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

14
Total complaints
14
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 14 ratings

How to contact the customer service of Citibank?

Below, you will find the contact information for the complaint department of Citibank. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-374-9700
Contact form:

You can contact the customer service of Citibank by calling 1-800-374-9700. If you want to reach out to Citibank through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Citibank reviews: (14)

Authentic experiences shared by our community for your benefit.

Closed Account

Complaint from Sheslay on 19 August 2022 about Citibank.

I made a payment of $556 towards my balance and I realized I made it through the wrong bank card, so I knew it would be rejected because use of the balance. I call Citi to let them know what... Read more

Comments: 0
Rating:

Won't let me redeem my Thank you points

Complaint from jeff0629 on 10 August 2022 about Citibank.

So Citi bank decided to closed by citi double cash back because i made a payment that didn't go through they're saying that the checking account I was using is Frozen(but it is not).I never carried balance and always on... Read more

Comments: 0
Rating:

Lost Funds

Complaint from MikeB on 30 June 2022 about Citibank.

About December of 2021 my account was closed for some odd reason and was referred for closure. Here we are now after talking to multiple agents that cant tell me why my account is close as they proceed to hang... Read more

Comments: 0
Rating:

MONEY OWED

Complaint from kawanna robertson on 11 January 2022 about Citibank.

my account was closed I need my money...they saying 60 days I have bills to PAY.. Read more

Comments: 0
Rating:

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