Our sentiment meter has detected that Citibank complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Citibank, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
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We have received 7 complaints about Citibank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Citibank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Citibank. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Citibank by calling 1-800-374-9700. If you want to reach out to Citibank through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Joseph M on 18 October 2023 about Citibank.
My account has been blocked for a month and a half do to misinformation given to me by the fraud dept. Policy .through the month and a half I've been told by staff to get a different phone line so... Read more
Complaint from Orlmoral2001 on 18 September 2023 about Citibank.
I opened a account with Citi Bank I got my debit card in mail and verified everything after that I deposited a check via app where it was put on a 5 day hold 2 days before hold was... Read more
Complaint from Ted Broomfield on 05 September 2023 about Citibank.
After blocking my card, I was requested to provide my security work, bank account number, bank credit card numbers for 3 banks.And due to My AMEX account that is 22 years old not having the same number on my account... Read more
Complaint from Keke12 on 20 August 2023 about Citibank.
I sent money via zelle as a down-payment for work to be done and it never was done. I called citibank and investigation was done and although they knew it was fraud I never received my money when their should... Read more
Complaint from Toomuch on 29 July 2023 about Citibank.
Worker comp checks from Gallagher Bassett.totaling 24k in my name Immanuel shotwell suffix Jr I sent checks, checks number, amounts, copies of checks to corporat in lowa though the mail.I went inside the bank teller Daniel Villegas I'd... Read more
Complaint from sant on 03 July 2023 about Citibank.
I am using Citibank Credit card since January 2022. Since January I have spent 89242 till now as per statement. But When I checked my payment history till date I have paid 98313 and still 16330 is overdue. I am... Read more
Complaint from big vic 221 on 02 July 2023 about Citibank.
i requested new card i was automatically deamed fraud i researched id reference letter and uddiscovered that 80 percent required a second referednce letter after speaking to several citibank fraud agents it became aparent that... Read more
Complaint from irrate on 13 December 2022 about Citibank.
I went to check my account, and I was ed to call for suspicious activity and to verify transactions. I called and was tranferred to fraud department and for some odd reason couldnt verify me so i had to... Read more
Complaint from Rebedeb on 17 November 2022 about Citibank.
Citibank has blocked my checking account and won’t tell me why or allow me to take out funds to pay my rent and food. I’ve called multiple times and they told me I was to wait on a letter... Read more
Complaint from mbwinner on 05 September 2022 about Citibank.
I received a text from citibank about a charge on my debit card. Asked if i made it and I said no. They said a fraud analyst would be calling me. They called and asked me questions about my card,... Read more
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