While Cinch offers a broad selection of vehicles, complaint data from our community has highlighted several recurring issues with their services. Common complaints include unresolved car faults, inadequate customer service, and delays in addressing service requests. There have also been reports of the company failing to honor verbal commitments made during the sales process.
To avoid these issues, we strongly advise customers to get any commitments in writing and thoroughly inspect the vehicle before finalizing the purchase. If issues arise, contact customer service right away, document all interactions, and gather proof to support your case. Keeping a detailed record can help facilitate resolution more effectively.
Do you have a dispute or had a bad customer experience with Cinch? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Cinch.
Our sentiment meter has detected that Cinch complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cinch, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
We have received 0 complaints about Cinch over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cinch's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Cinch. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Cinch by calling 0333-015-4101. For Cinch support through email, send your inquiry to hello@cinch.co.uk. If you want to reach out to Cinch through their own website, you can use their contact form.
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Helpful experiences shared by verified Cinch customers. Search, discuss and connect with other people in our community.
Complaint from Tdmj666 on 18 January 2024 about Cinch.
Feeling so let down with cinch . First i had a bmw fl18gwz and whe. The car turned up i took it to the car wash wear thay pointed out there was spray can paint all over nearside deont of... Read more
Complaint from Paul34787 on 10 January 2023 about Cinch.
Called for broken water heater. After two weeks technician showed up and after literally 5 minutes said need a new unit. Payed in addition to $165 diagnosis fee $850 dollars for installation of the new unit. Still waiting over 5... Read more
Complaint from simmy on 08 December 2022 about Cinch.
Its been 5 days and inspite of repeatedly complianting about a service request nothing has been done yet. We are without water for 5 days now. The jobs keep gettiing assinged to companies who do not pick up their phones.... Read more
Complaint from Mkjames on 31 October 2022 about Cinch.
Verbal commitment to replace my appliance was not honored This actually started in December of 2021. My Maytag refrigerator was not making ice. I filed a service request under my Cinch warranty coverage and was charged $75.00. A tech came out... Read more
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