I was in the process of trading gems with my grandson in pet sim 99 n Roblox and I was immediately kicked only to find out I was banned. No explanation no nothing other than you have been kicked from... Read more
BIG Games complaints
BIG Games Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about BIG Games over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
BIG Games complaint process
Do you have a dispute or had a bad customer experience with BIG Games? Submit your BIG Games complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of BIG Games.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional BIG Games complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about BIG Games?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
BIG Games complaints chart
We have received 4 complaints about BIG Games over the last 12 months. The graph below shows a monthly breakdown.
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BIG Games complaint statistics
Curious about BIG Games's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
9
Total complaints
9
Open Complaints
0
Complaints pending
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Complaints resolved
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9 ratings
How to contact the customer service of BIG Games?
Below, you will find the contact information for the complaint department of BIG Games. To amplify the impact of your complaint, please use our complaint form.
Contact form:
If you want to reach out to BIG Games through their own website, you can use their contact form.
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BIG Games reviews: (9)
Authentic experiences shared by our community for your benefit.
pet simulator x
Complaint from Bazalbub on 31 October 2023 about BIG Games.
Hello, my name is Milan and I can't turn on pet simulator x. It says - You were kicked from this experience-Please rejoin.Error Code-267. But it said - You have been banned from this experience. Please connect again. ERROR CODE... Read more
I redeemed my titanic but it lagged out when I did and now I'm mad I spent 250 dollars of my own dam money I need it back my user is thestrongman502 and it was titanic tiedye dragon. Thank you Read more
Big Games supports fraudulent activity
Complaint from Moonirongas on 09 May 2023 about BIG Games.
My child saved for a while to purchase items for 99USD in Pet Simulator X. A scammer without his invitation stole both of them from his bank. Tried contacting support, no help whatsoever. Seems like the game supports fraud and... Read more
Stolen pets
Complaint from SuperRoblox on 21 April 2023 about BIG Games.
3 of my family members have been duped into giving their pets away and they spend so much through robux just to have their mercy stolen by someone else. ‘Dates_skilleri’s” was the last thief to dupe my autistic son into... Read more
I LOST ALL MY GEMS IN PSX
Complaint from Joeyisdabig on 05 April 2023 about BIG Games.
I was trading with another player my user is Joeyisdabig so they can refund me and I have all my in game currency to another player and I gave him an empyrean DOMINUS pet for a hippomelon pet which I... Read more
Damaged Titanic plushie
Complaint from Cedwards on 09 March 2023 about BIG Games.
I ordered my son a huge titanic plushie for $250 and when he received it it is damaged. There is hard yellow paint all over it. The box it came in had the same paint all over it and had... Read more
Two purchased items missing DLC codes
Complaint from HappyMan_YT10 on 04 September 2022 about BIG Games.
Purchased two, mystery four-packs and two of the items were the mystical dragon and bunny. Both missing the DLC codes for the game; dark matters. How do I recoup the DLC codes? My email is CNDurkin@msn.com - My name is Parker.... Read more
Billing issue
Complaint from Kcaj265 on 18 August 2022 about BIG Games.
Hi there, my son- with permission purchased capybara? In pet simulator x on 48 and didn’t receive what he purchased on the first attempt- so we tried again and still no result. We have followed the troubleshooting guide without any... Read more
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