Our sentiment meter has detected that Baskin-Robbins complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Baskin-Robbins, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Baskin-Robbins? Submit your Baskin-Robbins complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 2 complaints about Baskin-Robbins over the last 12 months. The graph below shows a monthly breakdown.
Curious about Baskin-Robbins's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Baskin-Robbins. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Baskin-Robbins by calling 1-800-859-5339. If you want to reach out to Baskin-Robbins through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Talath on 11 December 2023 about Baskin-Robbins.
The staff served spicy ice cream when ordered Chocolate and banana for my little 4year old boy.. he could not even take a bite. I tasted too and the taste was weird... When reported the lady denied even to... Read more
Complaint from HEWETT316 on 25 May 2023 about Baskin-Robbins.
Drove 20 minutes to outlet to purchase an ice cream sundae. Was refused service by staff member who claimed that the outlet was closed yet no information is available online with the opening times, no hours of business are... Read more
Complaint from ralenover on 26 February 2023 about Baskin-Robbins.
Tonight for the fourth time in a year we tried to order sundaes thru doordash. The store accepts the order and when the delivery person gets there they are told they are out of all the items we asked... Read more
Complaint from Razrramona on 19 June 2021 about Baskin-Robbins.
I understand that not just BR closed their doors to customers but MANY businesses did this in order to reduce the spread of the pandemic. My issue with this location is that EVERY BR store has opened for months and... Read more
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