While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about AstroPay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with AstroPay? Submit your AstroPay complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of AstroPay.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional AstroPay complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 6 complaints about AstroPay over the last 12 months. The graph below shows a monthly breakdown.
Curious about AstroPay's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of AstroPay. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of AstroPay by calling +1518500249. For AstroPay support through email, send your inquiry to support@astropay.com. If you want to reach out to AstroPay through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from cGDJQK94Tn on 09 March 2024 about AstroPay.
I transferred money to buy voucher on their platform or use it to buy dollars for online transaction but for whatever reason I couldn't do either or even withdraw my money back. I have chatted with them and the option... Read more
Complaint from 0tEiI3D6aC on 26 February 2024 about AstroPay.
I would like to mention you that on 7th September 2023 I paid for the astropay wallet but when I didn't get any amount I contact them they told me that they didn't receive any payment the transiction was succusful... Read more
Complaint from KingXIII on 01 February 2024 about AstroPay.
I have had funds that were sent to AstroPay and they have not added funds into my account. They have stolen the money from me and have refused to respond to my 2 emails regarding this issue. Read more
Complaint from RAM PIARI on 04 October 2023 about AstroPay.
I have parchase the astropay card on 27 agust. 3000 thousand. Debit the money to my bank acount, But no add astropay vocher Read more
Complaint from Bharath24 on 14 September 2023 about AstroPay.
Hii I am the user of astropay from past 3 years but I never faced this issue . I tried to deposit money in astropay through UPI money was debited from my account and but not credited to my astropay... Read more
Complaint from Ashiq11985 on 13 September 2023 about AstroPay.
I have deposited a sum of 23,700 in the Astropay wallet on 29-08-2023 via UPI. My payment was successful. But the funds were not credited in my Astropay wallet. I have been continuously sending emails to them but they sending me... Read more
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