AstroPay complaint: Astropay wallet

Name: Astropay wallet
Item: AstroPay
Rating: 1
Author: Saurabh

Open 26 Feb 2024 76 views Payment Providers

File your AstroPay complaint How does Complain.biz work?

Filed 26 Feb 2024 by Saurabh

I would like to mention you that on 7th September 2023 I paid for the astropay wallet but when I didn’t get any amount I contact them they told me that they didn’t receive any payment the transiction was succusful when I contact with my bank bank told me that the merchant has received the payment they are telling lie

AstroPay complaint: Astropay wallet — Photo Saurabh uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: AstroPay
Filed: 26 Feb 2024
Rating: 1/5
Desired resolution: They are not solving my issue already more than 5 months happen
Problem: Wallet payment taken but not credited
About: wallet top-up
Dealing with it for: 150 days

Progress

Filed
Company notified
Company replied
Resolved

26 Feb 2024 Complaint filed and published
26 Feb 2024 Message from Bizzy: we notified AstroPay about this complaint.

See all 8 AstroPay complaints

Discussion

0 comments

No comments yet. Been through something similar with AstroPay? Start the discussion above.

More AstroPay complaints

View all 8

They’re holding my money

I transferred money to buy voucher on their platform or use it to buy dollars for online transaction but for…

9 Mar 2024

Have not deposited funds

I have had funds that were sent to AstroPay and they have not added funds into my account. They have…

1 Feb 2024

Debit 3000 money my bank acount

I have parchase the astropay card on 27 agust. 3000 thousand. Debit the money to my bank acount, But no…

4 Oct 2023

Wronged by AstroPay too?
Make it sting!

Launch complaint