Battery warranty
Complaint from Adamtttt on 27 February 2024 about Advance Auto Parts.
My battery had a couple months left but they still wouldn't help Read more
Advance Auto Parts complaints
Advance Auto Parts Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Advance Auto Parts over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Advance Auto Parts complaint process
Do you have a dispute or had a bad customer experience with Advance Auto Parts? Submit your Advance Auto Parts complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Advance Auto Parts.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Advance Auto Parts complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Advance Auto Parts?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Advance Auto Parts complaints chart
We have received 4 complaints about Advance Auto Parts over the last 12 months. The graph below shows a monthly breakdown.
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Advance Auto Parts complaint statistics
Curious about Advance Auto Parts's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!
4
Total complaints
4
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
4 ratings
How to contact the customer service of Advance Auto Parts?
Below, you will find the contact information for the complaint department of Advance Auto Parts. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-877-238-2623
Contact form:
You can contact the customer service of Advance Auto Parts by calling 1-877-238-2623. If you want to reach out to Advance Auto Parts through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Advance Auto Parts reviews: (4)
Authentic experiences shared by our community for your benefit.
Horrible customer service
Complaint from Such a shame on 30 December 2023 about Advance Auto Parts.
Walked in and was not greeted. There were no other customers in the store. Gave the clerk a few minutes before walking over and asking him if he could help me. They are a UPS drop point I had a... Read more
Veteran
Complaint from TBHarless on 08 September 2023 about Advance Auto Parts.
I have been going to advance for over 35yrs. I am a former Marine and advance used to give me my VA discount. I hope today and inquire about my discount and the person says it's not in the computer.... Read more
Being rude,disrespectful and harassing a customer
Complaint from DUECES on 07 August 2023 about Advance Auto Parts.
On 8/62023 i had went to advance auto to exchance spark plugs because the ones i had wasnt any good..i was told thatcthet didnt have any and was treated like i had stolen them..i have been building a corvette and... Read more
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