zTrip complaint: ProfileRiders

on 17 March 2023 about zTrip in category Transport

New complaint
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Complaint resolved
Complaint closed

My complaint:

First my profile. Said do not see a profile but name in system. Misspelled first name which is a man and I am a woman. Called 3 times. Gave me the runaround and finally put automatically to voice-mail before they hung up on me twice. Also they will probably pu you for your destination. When you are finished you are stranded. Happened 3 times. Also went to same destination 3 times and charged a different price EVERY time. And could not see meter until reached destination. They are a horrible transportation service. One more thing. Flat fee of $15 to $20 for just 2 miles!!!!!

Suggested solution:

A free ride their and back without waiting up to 3 hours for them to return from your destination to home.

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