Zoom complaint: Zoom app not connecting to, and creating meetings

Complaint from Xbox One reported on 05 February 2021 about Zoom

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My complaint:

For quite some time, the zoom app hasn’t been connecting to and creating meetings on my laptop. I’ve tried zoom on a few laptops at home, and it works. The zoom doesn’t connect as if there is no internet connection, whereas, there is! When I try to join from the browser, it works, but there are mixed colours on my screen. Joining from browser now makes my zoom lag alot.

Suggested solution:

The team may check to see why my zoom doesn't connect anymore.
Also, they should tell me why joining from browser makes it lag, and shows mixed colours on my screen.

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