While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Zaxbys over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with Zaxbys? Submit your Zaxbys complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Zaxbys complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 17 complaints about Zaxbys over the last 12 months. The graph below shows a monthly breakdown.
Curious about Zaxbys's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Zaxbys. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Zaxbys by calling 1-866-892-9297. If you want to reach out to Zaxbys through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Tucker0888 on 18 September 2023 about Zaxbys.
After sitting in the drive thru for probably a good 10 to 15 minutes it was my turn to order before I could ever speak a voice came out of the speaker saying they are only allowing two meals per... Read more
Complaint from MaiaJ on 08 September 2023 about Zaxbys.
My complaint is requesting the termination or rescouting of workers inside the Zaxbys I currently work at. If I’m being threatened like a chain reaction by my coworkers that I’ll leave out the building however either of the other people... Read more
Complaint from Betty Smith on 30 August 2023 about Zaxbys.
The manager Zaxby's Jacksonville Arkansas discrimination unprofessional three times to interview my son had him to come up there and twice she left the site Read more
Complaint from CheslaRodriguez on 12 August 2023 about Zaxbys.
My order was completely wrong, I ordered wings and things, traditional. I got nothing but boneless wings.. While in the lobby, I watched an employee drop a handful of dressing and dipping sauces In the floor, then pick it up... Read more
Complaint from 12228580 on 12 August 2023 about Zaxbys.
I was wrongfully terminated without any notice or probable cause to why I would be terminated. Read more
No sauce on wings Read more
Complaint from Shannon0626 on 22 June 2023 about Zaxbys.
I went there because I ordered a salad through the app I got the Cobb salad I asked for no cucumbers and they put that on my salad and it was supposed to come with eggs and they put no eggs... Read more
Complaint from Elderly person on 27 April 2023 about Zaxbys.
The elderly man took mans order before me and after the man paid, the Zaxby order taker just keep talking about the stock market and wouldn't take my order. He acted like I was invisible. Finally, I had to say... Read more
Complaint from Tommy lawhon on 02 April 2023 about Zaxbys.
Me and my wife went to Zaxbys 4123. My wife and I stood at the counter waiting on someone for five minutes finally a employee came up and said the food was on hold. And we couldn’t order it really... Read more
Complaint from Mkeyser on 15 January 2023 about Zaxbys.
I order chicken fingers meal, the chicken tasted sour and it was hard like it had been sitting or possibly leftover, went in to get a refund and all they offered was more chicken. Read more
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