Zaxby’s complaint: Food on hold

Name: Food on hold
Item: Zaxby’s
Rating: 1
Author: Tommy

Open 2 Apr 2023 99 views Fast Food / Delivery

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Filed 2 Apr 2023 by Tommy

Me and my wife went to Zaxbys 4123. My wife and I stood at the counter waiting on someone for five minutes finally a employee came up and said the food was on hold. And we couldn’t order it really surprised me about the service. Really disappointed

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Case details

Status: Open
Company: Zaxby’s
Filed: 2 Apr 2023
Rating: 1/5
Desired resolution: The manager should be terminated poor customer service
Problem: Long wait, then told food was on hold

Progress

Filed
Company notified
Company replied
Resolved

2 Apr 2023 Complaint filed and published
2 Apr 2023 Message from Bizzy: we notified Zaxby’s about this complaint.

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