Yukon Gold Casino Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Yukon Gold Casino over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 2, 2024

Yukon Gold Casino complaint process

Do you have a dispute or had a bad customer experience with Yukon Gold Casino? Submit your Yukon Gold Casino complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Yukon Gold Casino.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Yukon Gold Casino complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Yukon Gold Casino?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Yukon Gold Casino complaints chart

We have received 30 complaints about Yukon Gold Casino over the last 12 months. The graph below shows a monthly breakdown.

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Yukon Gold Casino complaint statistics

Curious about Yukon Gold Casino's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

61
Total complaints
61
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 61 ratings

Yukon Gold Casino reviews: (61)

Authentic experiences shared by our community for your benefit.

Free spins awarded and unable to play

Complaint from Hygrm0432256436 on 28 June 2023 about Yukon Gold Casino.

I deposited $100 and was said I would get 55 free spins on multi charm and they gave it to me. The pop-up says you have been awarded 55. Free spins congratulations but I can’t get rid of the pop-up... Read more

Comments: 0
Rating:

Did not honor the promotion

Complaint from Linds79 on 27 June 2023 about Yukon Gold Casino.

I opted in for the promotion and when I made the deposit the promotion was not added. When trying to contact support you speak with a bot thats of no help at all and when you ask to speak to... Read more

Comments: 0
Rating:

Double withdraw

Complaint from HYGRM0664597168 on 14 June 2023 about Yukon Gold Casino.

Had an extra $30 withdrawn from my bank account tired multiple times with customer support and told it was credited to my casino account which it was not they are no help at all Read more

Comments: 0
Rating:

My winnings

Complaint from darrenashford274@gmail.com on 13 June 2023 about Yukon Gold Casino.

Why was my winnings put back to pending after it processing for 111 hours I was waiting for nearly an hour and was 2nd in queue and still never got hold of you people pretty poor service hope your reply... Read more

Comments: 0
Rating:

Can’t get help customer service sucks

Complaint from HYGRM0663335476 on 03 June 2023 about Yukon Gold Casino.

I’m trying to deposit my winnings of $200 weeks now after trying to get help over 200 times and get passed off to another colleague. What a joke I will not play in this casino of this matter isn’t taken... Read more

Comments: 0
Rating:

Refund

Complaint from HYGRM0628643928 on 01 June 2023 about Yukon Gold Casino.

I wait for 3 weeks to recive the 300 my winings and allowis send me an email it's not good the card wtf they don't want to give me my money Read more

Comments: 0
Rating:

Funds not put in account

Complaint from HYGRM0687196046 on 26 May 2023 about Yukon Gold Casino.

I sent $40 yesterday. It was put in my account. I went to call up a game and it said my balance was 0.00 I have sent at least 10 - 15 requests to put my money in my account... Read more

Comments: 0
Rating:

Payouts

Complaint from HYGRM0407589902 on 14 May 2023 about Yukon Gold Casino.

I've had a $60 withdraw for a week and it's still pending. I can't get into I've chat to speak with an agent. Will I ever get paid? Read more

Comments: 0
Rating:

Fraudulent promotion

Complaint from Squasher on 02 May 2023 about Yukon Gold Casino.

I signed up with Yukon Gold and told as a promotion I would get 150 free spins on a game but never received them. I have emailed them twice and asked for a refund and just get no response. Read more

Comments: 0
Rating:

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