Yukon Gold Casino complaint: Did not honor the promotion

Name: Did not honor the promotion
Item: Yukon Gold Casino
Rating: 1
Author: Lindsay

Open 27 Jun 2023 75 views Gambling

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Filed 27 Jun 2023 by Lindsay

I opted in for the promotion and when I made the deposit the promotion was not added. When trying to contact support you speak with a bot thats of no help at all and when you ask to speak to a person they put you in a queue and you never speak to a human. When you send emails they never respond. It’s actually ridiculous!

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Case details

Status: Open
Company: Yukon Gold Casino
Filed: 27 Jun 2023
Rating: 1/5
Desired resolution: Honor the promotion as advertised. Period
Problem: Opted-in promotion not applied
About: deposit promotion

Progress

Filed
Company notified
Company replied
Resolved

27 Jun 2023 Complaint filed and published
27 Jun 2023 Message from Bizzy: we notified Yukon Gold Casino about this complaint.

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