Skip to content
File a complaint
File a complaint

Wightlink complaints

Wightlink complaint: Missed off our ferry due to error from staff

Open 241 views Public Transport
File your Wightlink complaint How does Complain.biz work?

Filed 20 Sep 2021 by Anna

We arrived an hour before the crossing. We had a trailer so they put us in row 12. Everyone started loading (cars first), then we could see that it was full. We then asked the person loading saying we had 9.40 crossing but at this stage it was full and was too late. He spoke to the office and came back and apologised and said he had heard wrong on the radio and had not heard that us (first car in the line) was on the 9.40 and the ones behind were on the 11.40. We were on time and due to error of staff we were missed off because he heard the radio wrong.

Wightlink complaint: Missed off our ferry due to error from staff
Photo Anna uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Wightlink? Start the discussion above.

Wronged by Wightlink too?
Make it sting!

Launch complaint