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Wayfair.co.uk complaint: Order not received

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Filed 25 Oct 2023 by Lyndsey

Order noted as preparing for shipping, 2 weeks overdue. Contacted customer services and given case number EUWS-254113, with a promise to follow up. Chased again 2 days later and told it will be chased up but not sure on a timescale when that would be. Avoided all questions to provide me with a complaints email or telephone number.

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