Our sentiment meter has detected that Wayfair.co.uk complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wayfair.co.uk, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
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We have received 2 complaints about Wayfair.co.uk over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wayfair.co.uk's track record in addressing complaints within the Interior shops category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wayfair.co.uk. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Wayfair.co.uk by calling 1-844-924-0154. If you want to reach out to Wayfair.co.uk through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Lyndsey1289 on 25 October 2023 about Wayfair.co.uk.
Order noted as preparing for shipping, 2 weeks overdue. Contacted customer services and given case number EUWS-254113, with a promise to follow up. Chased again 2 days later and told it will be chased up but not sure on a... Read more
Complaint from Cburdett on 16 April 2023 about Wayfair.co.uk.
Order 3735689314 Have had ongoing issues with wayfair resolutions department who refuse to replace our outdoor dining set which had a split copper gas feed and when first turned on caught fire under the table . They refuse to believe it was... Read more
Complaint from M K on 22 August 2022 about Wayfair.co.uk.
Customer Service refused to Help - absolutely horrified at the unwillingness to help - They used the wrong address Read more
Complaint from johntheodore2001@yahoo.co.uk on 20 June 2022 about Wayfair.co.uk.
Complaint Reference: Order Details: 3767008314 Re: Complaint relating to the ‘Delivery of items’ and “Fitting of same items” The purpose of my letter, relates to a complete disruption of my daughter’s ability to carry out her day-to-day educational tasks. I would like... Read more
Complaint from Weeal on 08 June 2022 about Wayfair.co.uk.
I ordered a door from Wayfair on the 29th of May,delivery was to be 31st May.Ireceived an email on the 30th of May at 8.50pm giving me a 2hr time slot for delivery the following day.I received another email 2hrs... Read more
Complaint from Mrs j Linskey on 29 May 2022 about Wayfair.co.uk.
I purchased a kettle costing £200 pounds and when I received it I discarded box before I opened plastic bag kettle was in to find the plug is a 2 pin plug. I have been unable to purchase any sort... Read more
Complaint from mirelatsourma92 on 24 May 2022 about Wayfair.co.uk.
My delivery with Wayfair was estimated to come today between 5:41pm and 7:41pm but never arrived. I took a day off of work today because it was arriving and I have not even received information about my delivery's whereabouts today... Read more
Complaint from stephendhess on 18 April 2022 about Wayfair.co.uk.
Only two of three ordered rug runners arrived on 41122 on order 2974830477. I didn't get my 2'6 x 8' rug runner even though your tracker indicated it had been delivered with the other two. ... Read more
Complaint from Mandy S on 24 March 2022 about Wayfair.co.uk.
The behaviour of **** of Wayfair's Executive Resolution Team is unprofessional and frankly rude. She is customer services, but is not being helpful. She is now ignoring my emails because she cannot answer the questions I have put to her,... Read more
Complaint from Msworldclass@yahoo.co.uk on 08 March 2022 about Wayfair.co.uk.
I ordered a chandelier from wayfair I received my parcel then received a email the following day that I will receive another parcel as it was partiall I the parcel was sent in two packages to avoid damage I rang... Read more
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