While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wren Kitchens over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 16, 2024
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We have received 1 complaints about Wren Kitchens over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wren Kitchens's track record in addressing complaints within the Interior shops category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wren Kitchens. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Wren Kitchens by calling +441708202126. If you want to reach out to Wren Kitchens through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from j995 on 16 February 2024 about Wren Kitchens.
Bought a kitchen from Wren Kitchens, 22 months later the laminated doors have begun to peel. Did some research, found out it's systemic. Made a complaint, they offered replacement doors. I refused. They offered replacement doors, plus fitting. I refused.... Read more
Complaint from Maise2020 on 25 March 2023 about Wren Kitchens.
The day of the installation a Monday I tested positive for Covid 19, we immediately rang Wren and informed them to see if they wanted to cancel, they said it was up to the installer, we told the installer when... Read more
Complaint from Hilly on 12 February 2023 about Wren Kitchens.
I paid £969 for Wren to supply 28m of strip lighting and connections to fit underneath my new kitchen work top and plinths The Wren installer sated that the strip lighting would not look right if fitted on the... Read more
Complaint from Paul H on 22 January 2023 about Wren Kitchens.
I have a wren kitchen that cost me over 20k it’s 4 yrs into a 25 yr warranty and we had noticed that it was becoming a chewing gum colour, we filed complaints to wren and they have replaced some... Read more
Complaint from Hanadnc on 06 January 2023 about Wren Kitchens.
15 out of 17 kitchen doors damaged, carcasses dented, paint chips and paint marks all over nearly every item of the kitchen. This includes some of the replacement doors that I requested due to poor quality on the first lot.... Read more
Complaint from Trevorh on 23 November 2022 about Wren Kitchens.
The hob pan holdertop has dangerous corners as the pans fall off ie there is no support on the corners. I have been scalded twice now with many near misses. Very poor design Read more
Complaint from Rez on 22 November 2022 about Wren Kitchens.
Spoke to a man and he rushed the whole process. Did not want to listen clearly. We asked for white units and he said he will change it on the systems. Next thing you know we get our delivery and... Read more
Complaint from A M Kerr on 18 November 2022 about Wren Kitchens.
I ordered my kitchen in April and was told it would take 12 weeks to fit. The installation team assigned a fitter, but a couple of weeks before installation was due to start, I was told that fitter did not... Read more
Complaint from Jasper Singh on 01 November 2022 about Wren Kitchens.
Hi I have this kitchen units for about four years I have a issue for the last year with the doors that don’t close closing. I think unite have expanded I have contacted Wren many times and... Read more
Complaint from shirley.davidg@outlook.com on 31 October 2022 about Wren Kitchens.
My kitchen is unfinished after week 1 as there was damage on the edge of a worktop. This new worktop arrived today but customer services knew this delivery wouldn't arrive until Monday since last Wednesday when it was reported. I have... Read more
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