Wayfair.co.uk complaint: Kettle

Name: Kettle
Item: Wayfair.co.uk
Author: Janet

Open 29 May 2022 162 views Interior shops

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Filed 29 May 2022 by Janet

I purchased a kettle costing £200 pounds and when I received it I discarded box before I opened plastic bag kettle was in to find the plug is a 2 pin plug. I have been unable to purchase any sort of adaptor other than toothbrush or shaver which I have now checked up on and is unsuitable. Please advise me what I can do. When purchasing kettle it did not advise about the plug

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Case details

Status: Open
Company: Wayfair.co.uk
Filed: 29 May 2022
Desired resolution: I am asking you this question?
Problem: Kettle has unusable two-pin plug, not disclosed
About: kettle
At stake: £200

Progress

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Company notified
Company replied
Resolved

29 May 2022 Complaint filed and published
29 May 2022 Message from Bizzy: we notified Wayfair.co.uk about this complaint.

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