Complaint: WARRANTY

on 10 May 2019 about Lowes in category Household Goods, Interior shops

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My complaint:

TOOK MY LAWN MOWER UP TO JONESBORO AR. FOR WARRANTY REPAIR,4119 THEY NEVER FIXED IT CALLED AND CALLED TO ALL OFFICES AND MAIN LOWES BUILDING .THEY BROUGHT IT TO MY HOUSE IN CHERRY VALLEY AR FROM JONESBORO ON TRUCK, FREE DEL. AND NOT FIXED! WONT START! THEY NEVER EVEN TOUCHED IT! ALONG WITH MY WEED EATER I TOOK UP THERE UNDER WARRANTY TO 619.

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Justified complaint?

Suggested solution:

WAS ON PHONE FOR 2 WEEKS WITH LOW'S THERE TOLD ME IN MAIN OFFICE IN ANOTHER STATE IT WOULD BE FIXED AND APOLOGIZED TO ME. WHAT A WASTE OF OVER $440NOW WARRANTY IS UP AT END OF MONTH.TOOK A 3 YEAR WARRANTY FOR EXTRA MONEY,WASTE OF MY TIME,AND WAS INSULTED BY A EMPLOYEE UP THERE AND HAVE A WOMAN WITNESS,SHE COULD NOT BELIEVE THEY TALKED TO ME THAT WAY WENT UP 3 TIMES TO GET IT AND BEFORE THEY BROUGHT IT HERE,THEY SHOVED IT UP TO SERVICE DESK AND SAID HERE IT IS.I ASK THEM IF IT WAS RUNNING THE WOMAN WHO TOOK IT UOP TO DESK SAID NO NEEDS A CARB ON IT.

Message from Robin from Complain.biz

1 year ago - We have posted a tweet about your new complaint about Lowes

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