Lowe’s complaint: WARRANTY

Name: WARRANTY
Item: Lowe’s
Rating: 1
Author: JUSTJOKER

Open 10 May 2019 1,100 views Household Goods Interior shops

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Filed 10 May 2019 by JUSTJOKER

TOOK MY LAWN MOWER UP TO JONESBORO AR. FOR WARRANTY REPAIR,4119 THEY NEVER FIXED IT CALLED AND CALLED TO ALL OFFICES AND MAIN LOWES BUILDING .THEY BROUGHT IT TO MY HOUSE IN CHERRY VALLEY AR FROM JONESBORO ON TRUCK, FREE DEL. AND NOT FIXED! WONT START! THEY NEVER EVEN TOUCHED IT! ALONG WITH MY WEED EATER I TOOK UP THERE UNDER WARRANTY TO 619.

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Case details

Status: Open
Company: Lowe’s
Filed: 10 May 2019
Rating: 1/5
Desired resolution: WAS ON PHONE FOR 2 WEEKS WITH LOW'S THERE TOLD ME IN MAIN OFFICE IN ANOTHER STATE IT WOULD BE FIXED AND APOLOGIZED TO ME. WHAT A WASTE OF OVER $440NOW WARRANTY IS UP AT END OF MONTH.TOOK A 3 YEAR WARRANTY FOR EXTRA MONEY,WASTE OF MY TIME,AND WAS INSULTED BY A EMPLOYEE UP THERE AND HAVE A WOMAN WITNESS,SHE COULD NOT BELIEVE THEY TALKED TO ME THAT WAY WENT UP 3 TIMES TO GET IT AND BEFORE THEY BROUGHT IT HERE,THEY SHOVED IT UP TO SERVICE DESK AND SAID HERE IT IS.I ASK THEM IF IT WAS RUNNING THE WOMAN WHO TOOK IT UOP TO DESK SAID NO NEEDS A CARB ON IT.
Problem: Mower returned from warranty repair unfixed, won't start
About: lawn mower warranty repair
At stake: $440
Dealing with it for: 2 weeks

Progress

Filed
Company notified
Company replied
Resolved

10 May 2019 Complaint filed and published
10 May 2019 Message from Bizzy: we notified Lowe’s about this complaint.

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