Swiss Chalet complaint: Poorly run by the franchises
Filed 19 Feb 2022 by Steve
Good evening,
First let me start with this complaint has nothing to do with the waitress. I strongly believe it all comes down from the direction of the owner after what I observed.
1- I requested a slice of lemon in my water and was told they do not have lemons.
2- my wife’s ice tea was tasteless.
3- as I usually do when placing my order of two entrées I presented my CAA members card and requested my appetizer I was told I can only get 10% off my purchase no appetizer.
4- the place was dirty and cold, had to eat with our jackets on.
5- finally I observed and heard the owner seated at a table with a young female employee berating her as he was firing her and telling her that she is not welcome in his restaurant.
This is not something that should take place in front of other employees never mind in front of customers
Report
Discussion
0 comments
No comments yet. Been through something similar with Swiss Chalet? Start the discussion above.
More Swiss Chalet complaints
View all 200Not in the box
Two weeks ago I ordered rotisserie chicken on a bun and some moron put mayonnaise on it. Today I tried…
Extremely poor service and attitude
After being told over the speaker in the drive thru to hold a second, we then waited over a half…
Raw chicken
I order chrispy chicken. It was raw and bloody.