While the Social Security Administration provides crucial services to millions, our community's complaint data highlights recurring issues that need addressing. Common complaints include rude employees, difficulties reaching a representative despite lengthy wait times, and non-responsiveness over extended periods.
To avoid these issues, we encourage customers to document all interactions, keep a detailed record of communications, and explore both phone and online service options. If problems persist, consider visiting a local office in person for help.
Do you have a dispute or had a bad customer experience with Social Security Administration? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Social Security Administration.
Our sentiment meter has detected that Social Security Administration complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Social Security Administration, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
We have received 0 complaints about Social Security Administration over the last 12 months. The graph below shows a monthly breakdown.
Curious about Social Security Administration's track record in addressing complaints within the Government Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Social Security Administration. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Social Security Administration by calling 1-800-772-1213. If you want to reach out to Social Security Administration through their own website, you can use their contact form.
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Helpful experiences shared by verified Social Security Administration customers. Search, discuss and connect with other people in our community.
Complaint from Ophelia59 on 12 February 2024 about Social Security Administration.
The employees are very unprofessional and rude , and talk down to clients Spent most of the day at their location just to be sent to another location and was told that they could have taken care of the problem... Read more
Complaint from Teaguerw on 31 May 2022 about Social Security Administration.
The agency is ridiculous. I was on the phone almost 2 hours and when the person who answered could not help me I asked for a supervisor and was refused. We pay their salaries. If they are unable... Read more
Complaint from NTD on 22 May 2022 about Social Security Administration.
My name is Nhung Thi Duong. I am a Vietnamese national. My husband, an American, was killed in a motorcycle accident more than 2 years ago, widowing me, and leaving his daughter (also American) fatherless. (Mother) Nhung Thi Duong (Father) Keith... Read more
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