Skrill complaint: Skrill holds back my funds without explanation

Complaint from zcsanadi reported on 20 May 2022 about Skrill

New complaint
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Complaint resolved
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My complaint:

I got a deposit of 68180 HUF from a friend. I got 24300 before and skrill after a delay let me withdraw. I tried to withdraw the other amount but they restricted the use of my account, claiming: they had TECHNICAL problems with the previous transaction’s exchange. Weird, because MY bank exchanges the money not them. Since 10th of may, they aren’t communicating, just the we cannot say anything, be patient messages and my money is used by them, staying there. No transparency, no information, just blocking my money. Especially against THEIR OWN rules.

Suggested solution:

Transparency. What was the problem, how they plan to resolve and WHY they did not resolved an easy problem like this in ) DAYS?????

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