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Filed 1 Aug 2021 by R

Over the past 6 months I have had issues with my prescriptions. They ate compounded elsewhere and received at Shoppers. My prescriptions were not sent out, or I was not informed that one was cancelled. Also not aware that they were in. I was patient. But today I picked up another prescription and wanted to return a Neutrogena sunscreen that was recalled. Pharmacist took 10 min to find the recall on her computer. I was not issued a refund. I was told that Neutrogena took their stock but would not refund the customer??? That’s not my problem. That is Shoppers problem. I will now transfer all of my expensive compounded meds to Rexall. It’s unfortunate because I do enjoy my PC points .

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