SHEIN complaint: Items not received on time
Filed 14 Oct 2021 by Cristina
I submitted one order with 32 items , specially with bday party supplies to be delivered in between 810-1110 according to their website .
It’s a very special occasion a birthday party and I manage to plan accordingly… on the 11th I contacted the customer service online which I was told by a lady that until 15th is gonna be delivered..
today is the 14th and I didn’t receive any response call nothing to let me know about my order .. I decided to call the customer service in Dubai where they just cancel my order , not reveling the tracking number , not letting me speak with the supervisor customer service , not even trying to reach out for the orders..
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