Shaws Supermarkets Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Shaws Supermarkets over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 30, 2024

Shaws Supermarkets complaint process

Do you have a dispute or had a bad customer experience with Shaws Supermarkets? Submit your Shaws Supermarkets complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Shaws Supermarkets.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Shaws Supermarkets complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Shaws Supermarkets?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Shaws Supermarkets complaints chart

We have received 8 complaints about Shaws Supermarkets over the last 12 months. The graph below shows a monthly breakdown.

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Shaws Supermarkets complaint statistics

Curious about Shaws Supermarkets's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

17
Total complaints
17
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 17 ratings

How to contact the customer service of Shaws Supermarkets?

Below, you will find the contact information for the complaint department of Shaws Supermarkets. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
508-313-4000

You can contact the customer service of Shaws Supermarkets by calling 508-313-4000. If you want to reach out to Shaws Supermarkets through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Shaws Supermarkets reviews: (17)

Authentic experiences shared by our community for your benefit.

Debit Card theft....

Complaint from Piro on 06 February 2023 about Shaws Supermarkets.

Hi, I am a customer of yours, Piro Andoni. Sun 05.02.2023 I made a purchase at SHAWS, at 624 Dir Tracie Willsey, 14 West Boylston st. 01605. I bought only 1 piece - LAYS CLASSIC POT -, with regular price 5.69. 1... Read more

Comments: 0
Rating:

DD Kcups overcharged

Complaint from Liz G on 15 December 2022 about Shaws Supermarkets.

I was just there and got my groceries and when I got home I looked at the receipt I though I was overcharge. And yes I was... I bought 4 boxes of 10 DD Kcups original blend and the price... Read more

Comments: 0
Rating:

Produce

Complaint from Loveshaws on 11 April 2022 about Shaws Supermarkets.

SHAWS a very good store lots of deals.This last week have had very bad produce all the points and regards gone . Bought there Campari tomato so bad taste had to throw out .Don't know if I dare try again can't... Read more

Comments: 0
Rating:

Deli hours and service

Complaint from Rachelthorpe on 15 January 2022 about Shaws Supermarkets.

I have a huge problem with the deli in this store. They are supposed to be open until 9 but 8 oclock tonight and many other nights I have been told the slicers were already cleaned and couldn't be used.... Read more

Comments: 0
Rating:

Not honoring $10 coupon

Complaint from Memom6 on 14 November 2021 about Shaws Supermarkets.

Today I was buying soap and fabric softener. The total was $10.34. I put my phone number in. Prior to entering Shaw's I went on my Shaw's app saw that I had 7 points I could use so I chose... Read more

Comments: 0
Rating:

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